The Austin Police Retirement System (“System”) is pleased to announce the upcoming launch of our new pension administrative software and MemberDirect portal. The new pension administrative software and MemberDirect portal will bring numerous improvements to our service delivery and overall user experience. This advanced system is designed to enhance the efficiency and accuracy of pension administration, and our new MemberDirect portal will assist in delivering a better user experience for all members. MemberDirect will allow members to electronically view payment advices, update contact information and beneficiary designations, retire online, view DROP and PROP account balances, request PROP account distributions, run benefit calculations, purchase service credit, and much more! The software transition will happen on January 1, 2025, with the MemberDirect portal coming online shortly thereafter.
Please Note: With this transition, we want to inform retirees of an important change. Effective January 1, 2025, APRS will no longer utilize the Northern Trust Benefit Payment Passport system for retiree address, bank, and tax withholding changes. These changes will be available for retirees to make in the MemberDirect portal in the future, but during the transition phase, members will need to contact APRS directly to update their information. APRS has set up a page on our website to help assist members in finding information on the MemberDirect portal and how to make changes during this transitional period.
For more information, please visit http://www.ausprs.org/memberdirectfaqs.
